Contact
Something not working, or a question about your trip purchase? We are a small team and we read everything.
Write to support@getavay.com. Include the phone number on your account and your trip dates so we can find your trip quickly.
Avay is not a support line
Avay is your travel assistant for the trip itself: flights, hotels, directions and plans. Questions about billing, your account or the Getavay service should go to the email above, not to Avay.
Emergencies
If you are in an emergency while traveling, contact local emergency services first. Avay cannot call for help on your behalf.